GALILEO SUPPORT

Question

How can I make sure GALILEO databases are allowed by my firewall?

Answer

If your software or proxy server provides the ability to exclude certain addresses from proxying or filtering, use the our documentation own exceptions as a reference to GALILEO and GALILEO resource domain names to exclude from proxy and filtering.

Download: GALILEO exceptions list (Word Doc)

This documentation list domain names, host names, machine names, and aliases that occur within the GALILEO system. By preventing the addresses in this list from being blocked, cached, or otherwise affected by your proxy server, filtering software, or security software, you will ensure full GALILEO access for your institution’s users. It may also be necessary to change browser security and privacy settings for access to some resources.

For resources hosted on GALILEO’s own servers, the list includes all addresses a GALILEO user might access. For database vendors, the list includes both host and domain names. When available, this information was taken from vendor technical support sites. If no information was found on vendor sites, host and domain names were gathered through accessing the resources and documenting the URLs. It is possible that the list does not include all of the domain and host names associated with a vendor. If you are encountering a particular problem with a resource, please contact us for assistance in troubleshooting the problem.

You will need to consult your software documentation to learn how to best usethe URLs, domains, hosts, and aliases. If your software requires the IP addresses for any of the servers or sites below, please contact us for a list of IP addresses.

Please note that this list includes the vendor databases available to all of GALILEO’s participating communities; some of the resources in the list may not be part of your institution’s GALILEO resources. The list does not include the free websites available in some sections of GALILEO. If you need more information about this list, please contact GALILEO Support Services through the GALILEO contact us form, or email galileo@usg.edu.

Campus Firewalls

Also, if your campus firewall is hosted on your campus, GALILEO staff will need to add the firewall IP as part of your campus IP ranges in the GALILEO system and with GALILEO vendors. Please contact us to add your campus firewall IP.

Additional Information

Other questions in this category: Support for Librarians

Last Updated: Thu, July 09, 2020 - 4:20:55