Support Questions Filed Under: GALILEO Statistics

• Why am I seeing no data for some databases in the GALILEO Statistics Tool?

• How do the database vendors define Searches, Full Text, Citations, and Database Sessions?

• Is usage data for my institution’s locally integrated resources (GLRI) in the reporting tool?

• Why am I seeing no data when I run a report for a recent month?

• Why am I seeing zeros for one resource, while I’m seeing data for another resource for the same month?

• Can reports be saved for later viewing?

• Can you run a usage report for a specific public K-12 school or public library?

• How do I run a report for a group of institutions or databases?

• Is the data in the GALILEO reporting tool COUNTER compliant?

• Where does data in the GALILEO Usage Reporting Tool come from?

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