GALILEO SUPPORT

Question

Greater Clarks Hill Public Library Split & Your Personal Accounts: LearningExpress, Job & Career Accelerator, Mango Languages

Answer

Greater Clarks Hill Regional Library patrons:
On January 1, 2026, GALILEO sites will be updated to reflect the Greater Clarks Hill Regional Library split. On that date, there will be two GALILEO sites that will serve former Greater Clarks Hill patrons.

Eastern Regional Library System GALILEO will serve:

  • Burke County
  • Midville
  • Sardis
  • Lincoln County
  • Warren County
  • Columbia County Library System will serve:

  • Columbia County
  • Grovetown
  • Harlem

  • GALILEO staff are working to make this transition as seamless as possible, however, in transition, data you saved could be lost.


    Personal Accounts

    MyEBSCO Accounts
    Patrons with MyEBSCO accounts used to save items, track progress, manage ebooks, etc. will have no issues accessing their MyEBSCO account after the updates on January 1, 2026.

    EBSCO Personalization for LearningExpress/Job & Career Accelerator, FinancialFit
    GALILEO staff are working with EBSCO toward continuity of access for these users. Please be advised, it is a good idea to note your progress on any practice tests or modules, and to export any documents (resumes, letters) from Job & Career Accelerator prior to January 1, 2026 to ensure access after the transition.

    Below are video tutorials to assist with saving items:

  • Resumes from Job & Career Accelerator
  • Letters from Job & Career Accelerator

  • Mango Languages
    If a patron loses access to Mango through the profile they created with the Greater Clarks Regional Library, they will be able to link their existing profile with the Columbia County Library System without losing their progress and will not need to create a new profile. Find help from Mango here.

    Additionally, patrons have the option to merge two different Mango profiles that use the same email address. Find guidance here.

    Patrons can also contact the Mango support team, and they will be happy to help directly.

    The GALILEO support team is glad to assist with any questions you have. Please submit a GALILEO support request here.

    Additional Information

    Other questions in this category:

    Last Updated: Mon, November 24, 2025 - 10:38:22