GALILEO provides the support to help you get the assistance you need. Please choose the option that best fits your needs.
If you would like support for GALILEO, Georgia’s Virtual Library
Or, Explore FAQs
If you would like to contact GIL Support (Alma/Primo)
Although we try to include as much data from our vendors as we can obtain,
Because most of the data in the GALILEO reporting tool is data that we collect
Not all database vendors provide all stat types reported in the GALILEO Stats Tool. Not
Data in the GALILEO reporting tool is comprised of data from the GALILEO system and
The GALILEO Usage Statistics Reporting Tool is updated monthly, typically around the third week of
Because GALILEO doesn’t have a contractual relationship with institution’s local resources, we are unable to
Although we strive to use COUNTER compliant data in the reporting tool where possible, currently
See GALILEO Statistic Vendor Defintions document on how our database vendors define stats types: Vendor_Stats_Type_Definitions_2023.docx
The GALILEO reporting tool allows you to group institutions by their respective GALILEO user group
The GALILEO Usage Statistics Reporting Tool allows institutions to run reports on usage data generated