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Posted April 18, 2019

GALILEO 2018 Annual Survey Results

Pie Chart GALILEO Survey

The results of the GALILEO Annual User Survey are in. We continue to see overall positive feedback for GALILEO and the services it provides.

The vast majority of respondents agreed or strongly agreed that they are satisfied with GALILEO, with the percentage of negative responses being in the single digits. Diving more deeply into the comments, there continues to be a desire for more GALILEO content, especially full-text materials and content tailored for specific audiences (e.g., K-12).

Many respondents indicated a desire for the GALILEO portal/website to be more updated, and for the log-in process to be smoother. Both these issues are planned to be addressed within the next year: The login process will be completely redesigned with the move to OpenAthens, and that project will be followed up with a new, more customizable GALILEO portal/website.

Quick Stats:

Download the report.